Leverage Diagram

Commercial Skills for Patient Benefit – Our Modules

Developed to help you make better commissioning decisions through improved commercial planning from a stronger evidence base , we have developed a series of tried and tested commercial skills modules to support you.

Using clear commercial principles we can help you improve your buying decisions, which means more value for money and better service provision for your patients.

Our modules are available as led workshops and e-learning resources.  The topics covered include:

  • Market Assessment
    How do our healthcare markets work and how do we best manage these markets to buy better services for patients?
  • Provider Economics
    How do we understand the impact of our commissioning decisions on provider organisations and how should this be considered in our planning?
  • Contract Levers and Incentives
    How do we get the most out of our contracts and negotiation processes with providers?  How do we use our contracts to work amicably and in partnership and avoid ‘stalemates?’
  • and many more …
    Please talk to us about your specific requirements.

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Compassionate Commercial Skills

A project with the IHM in 2013 where compassionate care extends to the commercial realities of the commissioning cycle.

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Stories & Case Studies

Helping and supporting you in the delivery of complex procurement, achieving value for money and sharing good practice and valuable knowledge, we pride ourselves on our track record of great results for our clients.

Consistently helping care professionals address the pressing issues that new policy and government mandates create.  Creatively problem solving, enhancing commercial skills and finding new ways of working, we have a number of successful projects and activities including:


Commercial skills and processes to support World Class Commissioning


Following the World Class Commissioning panel reviews in 2009/10, we looked at the reports from this review across all 14 Primary Care Trusts (PCTs) in the Yorkshire and Humber region and compiled a report for the Yorkshire and the Humber Commercial Support Unit.

This included a mapping on the key areas of organisational competence that required development in Yorkshire and the Humber and how these could be addressed through use of existing products and toolkits.

The products and toolkits within the region were used to create a series of commercial skills modules to enable:

1. Participants to apply the products and toolkits to the day job, helping to steer day to day activity in line with World Class Commissioning for patient benefit

2. Participants to start developing their business planning processes within their organisations in line with World Class Commissioning

3. Participants to develop their commercial skills

The tools and templates and training materials that we developed were then modified to be used much more widely by commissioners to build their commercial capability on an on-going basis.


Commercial Skills to Deliver Real Choice


Achieving value and commissioning for patient benefit and choice with less money needs smart thinking and robust management processes.  Within our practical support for commissioners we offer a series of highly successful learning modules, which involve a work-based project to enable immediate practical application. Rolled out to over 300 NHS managers, these modules are well received and have evaluated extremely well.

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'Real Stories, Real Insight'


Developed for Skills for Care and funded by the National End of Life Care Programme: this video was developed as part of a wider research project around the competencies required for of Domiciliary Care Staff working as Key Workers. Video footage was used as an innovative way to observe competencies displayed by carers. This short video was one of the products from this piece of work.

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